NOC & Satellite Operations Engineer F/H

The company

Founded in 2013, Cailabs designs, manufactures, and develops innovative photonic solutions for the space, industry, telecommunications, and defense sectors. A global specialist in laser shaping, the company has accelerated its growth in the space field with turnkey optical ground stations that integrate atmospheric turbulence compensation technology. This makes it one of the first companies to harness very high data rates enabled by optics in a commercial ground station.

Cailabs currently has 170 employees, including 40PhDs. With 29 patent families filed, the company is one of the most innovative companies in France. It is headquartered in Rennes, with offices in Paris and Washington (USA).

Post description

You are joining at a pivotal moment: a new operator activity is being structured and satellite operations are starting to scale.

Your role will be central to the creation of a Network Operations Center (NOC), which will become a key pillar in managing operational communications between ground stations and satellites.

At the heart of satellite operations deployment, you will contribute to the setup of a dedicated supervision center (NOC) responsible for coordinating and operating communications between ground stations and satellites.

Your mission is to design, structure and operate this center with a strong focus on reliability, coordination and scalability.

You will be involved in defining the operational tools, implementing procedures and overseeing the first satellite passes, in close collaboration with internal technical teams and operator clients.

The role involves a strong relational dimension, with daily interactions internally and externally.

Your Responsibilities 

NOC Setup & Structuring

• Design the architecture of the Network Operations Center
• Define and implement the required software tools 
• Establish operational monitoring and management procedures

Operational Coordination 

• Prepare, coordinate and monitor satellite passes 
• Ensure real-time operational supervision 
• Guarantee communication continuity and service quality 

Coordination & Continuous Improvement 

• Work closely with technical, deployment and maintenance teams 
• Collaborate with operator clients and partners 
• Anticipate scaling needs and adapt tools and processes accordingly 

Service Continuity & Incident Management 

• Contribute to incident management and resolution 
• Coordinate communication between internal teams during operational arbitrations 
• Support continuous improvement initiatives across the operations framework

Profile required

Technical Skills 

• Engineering degree with at least 3 years of experience in a NOC environment 
• Telecom and/or satellite operator background strongly preferred 
• Solid understanding of IT, networking and software systems 
• Hands-on operational experience in real-time supervision or operations 
• Strong client communication and multi-stakeholder coordination skills 
• Ability to structure and organize a growing operational environment 

Expected Qualities 

• Strong organizational and analytical skills 
• Ability to manage multiple topics simultaneously 
• Responsiveness and operational composure under pressure 
• Strong interpersonal and customer service mindset 
• Ability to build and structure new operational environments 

Benefits

• Regular opportunities for team bonding and social events (annual seminar, team lunches, group games, sports activities, etc.);
• 100% employer-covered health insurance;
• A bonus scheme rewarding both collective and individual performance;
• Joining Cailabs also means having the assurance that everything will be put in place to help you perform, grow, and take on new challenges.

Required languages

• English - Level advanced

Réf: f1cf9567-93af-43bb-a649-1befe1759857